Privacy Policy
Effective Date: 16 February 2026
Community Trade Hub (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or engage with our services. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Community Trade Hub is a skills development and training organisation based in Scotland, providing training, holiday camps, community projects and support services for young people.
Website: https://www.communitytradehub.co.uk/
Email: info@communitytradehub.co.uk
Address: [Insert Registered Address from Website]
Telephone: [Insert Telephone Number from Website]
2. Information We Collect
a) Information You Provide Directly
- Name
- Email address
- Telephone number
- Child’s name (where applicable for camps or programmes)
- School details (where relevant)
- Any information provided through contact forms
b) Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of visit
This data helps us improve our website and user experience.
3. How We Use Your Information
- Respond to enquiries
- Process bookings for training or holiday camps
- Communicate important updates
- Improve our website and services
- Meet safeguarding and legal obligations
We do not sell your personal data to third parties.
4. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Consent – When you voluntarily submit information
- Contract – To deliver services you have requested
- Legal obligation – Where required by safeguarding or regulatory law
- Legitimate interests – To operate and improve our services
5. Safeguarding and Children’s Data
As an organisation working with young people, safeguarding is a priority. We only collect children’s information where necessary for programme participation and always in accordance with safeguarding policies and parental consent requirements.
6. How We Store and Protect Your Data
We implement appropriate security measures including:
- Secure hosting
- SSL encryption
- Restricted access to authorised staff
- Password-protected systems
We retain personal data only as long as necessary for operational, safeguarding, or legal purposes.
7. Sharing Your Information
We may share data with:
- Partner schools
- Local authorities (where required)
- Emergency services (if necessary for safeguarding)
- Service providers supporting website hosting or administration
All third parties are required to respect the security of your data.
8. Cookies
Our website may use cookies to improve functionality, analyse website performance, and enhance user experience. You can control cookie settings via your browser.
9. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure of your data
- Restrict processing
- Object to processing
- Data portability
To exercise your rights, contact us at: info@communitytradehub.co.uk
If you are not satisfied, you may complain to the Information Commissioner’s Office (ICO): https://www.ico.org.uk/
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.